★ DIVISION 06 ⎻ PROCUREMENT & SUPPLY

The Right Supply.

At the Right Time.
Every Time.

"Your Supply Chain, Our Responsibility."

Star World Holdings provides professional end-to-end procurement and supply chain management services, sourcing, purchasing, quality coordination, customs clearance, and delivery management for government agencies, commercial operators, construction companies, and NGOs across Timor-Leste.

End-to-End

Procurement Service
Specification to delivery

Regional

Sourcing Network
ASEAN & beyond

Multi-sector

Client Experience
Gov't, construction, commercial

Transparent

Pricing & Reporting
Full documentation provided
⎯ DIVISION OVERVIEW

When Getting the Right Goods
to the Right Place Matters Most.

In Timor-Leste’s supply chain environment, where import logistics are complex, quality control on incoming goods is inconsistent, and the gap between specification and actual delivery can be costly, the value of a competent, accountable procurement partner is not theoretical. It is operational and financial.

Star World Holdings’ Procurement & Supply division formalises the sourcing, purchasing, and delivery management expertise the company has built organically across its other divisions, bringing that capability to external clients who need a trusted, locally-based procurement partner with the regional networks, customs knowledge, and logistics infrastructure to deliver.

From a single specialist component to a full project materials package, from a recurring consumables supply arrangement to an emergency procurement requirement, Star World Holdings manages the entire supply chain process, with full documentation, transparent pricing, and a direct line to the person responsible for your order.

"The Right Supply. At the Right Time. Every Time. That is not marketing language. That is our operational standard. If we commit to a delivery, we deliver it."
Star World Holdings · Procurement & Supply Division
Specification & Sourcing

We translate your requirements into detailed specifications and identify the best regional sources

START HERE
Purchase & Quality Control

Order placement, supplier management, and pre-shipment quality checks on your behalf

VERIFIED
Import & Customs

Full customs clearance, documentation management, and port-side coordination at Tibar

END-TO-END
Last-Mile Delivery

Door-to-door final delivery via Star World’s own logistics fleet, no handoff gaps

OWN FLEET
⎯ OUR SERVICES

Complete Procurement & Supply Chain Management Services.

Procurement Planning
& Specification

Working from your project requirements, budget, and timeline, our team develops detailed procurement specifications, sourcing strategies, and supplier shortlists, giving you a professional procurement plan before a single order is placed.

Regional & International Sourcing

Access to Star World Holdings’ regional supplier network, spanning Indonesia, Singapore, Australia, China, and beyond, for materials, equipment, consumables, and specialist goods that are not available or not competitively priced in Dili’s local market.

Supplier Qualification
& Quality Assurance

Supplier evaluation, qualification, and pre-shipment quality inspection, ensuring that what is ordered is what arrives, to the specification agreed, without the quality degradation that often occurs in unmanaged supply chains through multiple intermediaries.

Purchase Order &
Contract Management

Professional purchase order issuance, supplier contract management, payment coordination, and delivery tracking, with full documentation issued to the client at every stage of the procurement cycle for complete transparency and audit trail compliance.

Import Logistics & Customs Clearance

Freight forwarding coordination, import documentation, customs clearance at Tibar Port, and duty payment management, handled as a complete service by a team that works Tibar Port daily and understands Timor-Leste’s import regulatory environment.

Warehousing & Last-Mile Delivery

Temporary warehousing, goods inspection upon arrival, and final door-to-door delivery to your site, depot, or facility, using Star World Holdings’ own logistics fleet for complete supply chain continuity from import to final destination.

⎯ HOW IT WORKS

From Requirement to Delivery
Five Clear Steps.

Submit Your Request

Share your needs, specification, quantity, budget, and delivery timeline. The more detail you provide, the faster we can act.

Sourcing & Quotation

We identify the best regional sources, obtain competitive pricing, and present you with a clear, transparent quotation within an agreed timeframe.

Order & Quality Confirmation

Upon your approval, we place the order, manage the supplier, and conduct pre-shipment quality checks to confirm the goods meet specification.

Import & Clearance

We manage all freight, shipping documentation, and customs clearance at Tibar Port, keeping you updated at every stage with full documentation.

Delivery & Sign-Off

Final delivery to your nominated address via our own logistics fleet. Delivery receipt signed. Invoice issued. Supply chain closed professionally.

⎯ SUPPLY CATEGORIES

What We Source & Supply.

Star World Holdings procures across a wide range of material and equipment categories, drawing on regional supplier networks and the company’s multi-sector operational experience.

Construction Materials

Structural steel, cement, aggregates, timber, roofing materials, waterproofing products, formwork, and civil engineering supplies, sourced to specification from regional manufacturers.

Electrical Equipment & Materials

Cable, conduit, switchgear, distribution boards, generators, lighting systems, and HV/LV electrical components, benefiting from Star World’s 16+ years of electrical procurement experience.

Industrial Equipment & Tools

Heavy equipment, industrial tools, safety equipment, PPE, workshop consumables, and specialist machinery, sourced from qualified suppliers with full quality documentation.

IT & Office Equipment

Computers, networking equipment, office furniture, telecommunications equipment, and consumables, for government, NGO, and commercial office fit-outs and operations.

Automotive & Parts

Vehicle parts, tyres, lubricants, workshop equipment, and fleet maintenance consumables, for the automotive, logistics, and construction sectors.

FMCG & Consumer Goods

Fast-moving consumer goods, food products, beverages, cleaning supplies, and household items, for retail clients, hospitality operators, and institutional buyers.

⎯ WHY STAR WORLD HOLDINGS PROCUREMENT

The Supply Partner That
Understands Timor-Leste's Reality.

We Know What It Takes to Import Here

Timor-Leste’s import environment, Tibar Port documentation, DNCI licensing requirements, duty classification, and freight lead times from regional sources, is complex for the uninitiated. Star World Holdings navigates it daily across six business divisions. We are not learning on your procurement budget.

Vertically Integrated Supply Chain

Unlike procurement agents who coordinate with third-party logistics providers and hand off responsibility at each stage, Star World Holdings manages procurement and delivery through its own logistics fleet, giving you one accountable partner from purchase order to delivery receipt.

Full Documentation at Every Stage

Every procurement engagement generates a complete paper trail, specifications, purchase orders, supplier confirmations, quality reports, shipping documents, customs receipts, and delivery confirmations. You have a clean audit trail. Your project records are complete. Your auditors are happy.

Direct Access to the Decision-Maker

Star World Holdings is a founder-led company. When you need an update, a decision, or a resolution, you are not navigating a call centre or an offshore support desk. You have direct access to the people who run this operation, and they are in Dili, where your goods are going.

REQUEST A QUOTE

Need a Procurement Partner
Who Gets Results?

Share your supply requirements, specification, quantity, timeline, and budget, and our team will respond with a clear sourcing plan and transparent quotation.